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Last updated: October 7, 2025
Welcome to Sellora.com. Sellora, LLC and its affiliates (“Sellora”) provide website features, products, and services to you when you:
(collectively, the “Sellora Services”)
Sellora Services are provided subject to the following terms and conditions. By accessing or using Sellora Services, you agree to these terms. Please read them carefully.
We offer a wide range of Sellora Services, and additional terms may apply to specific services. For example, when you use services such as Your Profile, Gift Cards, Sellora Video, Your Media Library, Sellora devices, or Sellora applications, you will also be subject to the guidelines, terms, and agreements specific to that service (“Service Terms”). In the event of any conflict between these Conditions of Use and the Service Terms, the Service Terms will take precedence.
Please review our Privacy Policy, which also applies to your use of Sellora Services, to understand how we collect, use, and protect your information..
When you use Sellora Services or communicate with us via email, text message, or other electronic means from your desktop or mobile device, you are communicating with us electronically.
By doing so, you consent to receive communications from Sellora electronically, including emails, text messages, mobile push notifications, or messages via this site or other Sellora Services, such as our Message Center. You may retain copies of these communications for your records.
You agree that all agreements, notices, disclosures, and other communications provided to you electronically meet any legal requirement that such communications be in writing.
All content included in or made available through any Sellora Service—such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software—is the property of Sellora or its content providers and is protected byU.S. and international copyright laws.
The compilation of all content included in or made available through any Sellora Service is the exclusive property of Sellora and is likewise protected by U.S. and international copyright laws.
The graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Sellora Service are the trademarks or trade dress of Sellora in the United States and other countries.
Sellora’s trademarks and trade dress may not be used in connection with any product or service that is not owned or authorized by Sellora, in any way that is likely to cause confusion among customers, or in any manner that disparages or discredits Sellora.
All other trademarks that appear in any Sellora Service but are not owned by Selloraare the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sellora
Subject to your compliance with these Conditions of Use, any applicable Service Terms, and payment of any required fees, Sellora or its content providers grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Sellora Services for personal and non-commercial purposes.
All rights not expressly granted to you under these Conditions of Use or any Service Terms are reserved by Sellora and its licensors, suppliers, publishers, rightsholders, or other content providers.
The licenses granted by Sellora terminate immediately if you fail to comply with these Conditions of Use or any applicable Service Terms.
To use certain Sellora Services, you may be required to create a Sellora Seller account and be logged in, with a valid payment method linked to your account. If there is an issue charging your selected payment method, Sellora may charge any other valid payment method associated with your account.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
Sellora does not sell products directly to children. All purchases must be made by adults using an approved payment method. If you are under 18, you may only use Sellora Services with the involvement of a parent or guardian. Parents and guardians may create profiles for teenagers within their Sellora Household.
Products such as alcohol are intended for adult customers only. You must be at least 21 years old to purchase alcohol or use any functionality related to alcohol on Sellora Services.
You may post reviews, comments, photos, videos, and other content; send e-cards or other communications; and submit suggestions, ideas, or other information, provided that the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights (including publicity rights), or otherwise harmful or objectionable. Content must also not include software viruses, political campaigning, commercial solicitations, chain letters, mass mailings, or any form of “spam.”
You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content or communication.
Sellora reserves the right (but is not obligated) to remove, edit, or refuse any content, though it does not routinely monitor posted content.
By posting content or submitting material, unless otherwise indicated, you grant Sellora a non-exclusive, royalty-free, fully sublicensable license to use, reproduce, display, and distribute such content worldwide in any media. You also grant Sellora and its sublicensees the right to use your name in connection with such content, if they choose.
You agree to indemnify Sellora against all claims arising from content you provide. Sellora assumes no responsibility or liability for content posted by you or any third party, though it may monitor, edit, or remove content at its discretion.
Sellora respects the intellectual property rights of others. If you believe that your intellectual property is being infringed, please submit your complaint using our online form.
All purchases of physical items from Sellora are made under a shipment contract. This means that the risk of loss and ownership of the items transfers to you once the products are handed over to the carrier for delivery.
Sellora is not responsible for any loss, damage, or delay in shipment in cases ofMerchant Fulfillment, where the order is shipped directly by the seller or merchant.
Sellora does not assume ownership of returned items until they are received at our fulfillment center. At our discretion, a refund may be issued without requiring the physical return of the item. In such cases, Sellora does not take title to the refunded product.
Please note that return eligibility, timelines, and conditions may vary depending on the seller and product category, as outlined in our Return Policy.
Sellora strives to ensure that all product descriptions and related informationprovided through any Sellora Service are accurate and reliable. However, Sellora does not guarantee that product descriptions, specifications, pricing, or other content are error-free, complete, current, or entirely accurate.
If a product sold directly by Sellora does not match its description, your sole remedy is to return the item in unused condition in accordance with our Return Policy.
The term “List Price” refers to the suggested retail price of a product as provided by the manufacturer, supplier, or seller. Sellora regularly compares List Prices with current prices on Sellora and other retailers to maintain price transparency. Certain products may also display a “Was Price”, reflecting recent pricing history on Sellora.
Sellora operates as both a B2C (Business-to-Consumer) and B2B (Business-to-Business) marketplace. Prices shown to consumers (B2C) may include applicable taxes and retail margins, whereas B2B prices may vary based on bulk purchase quantities, business verification, and negotiated terms between the buyer and seller. B2B offers may also be exclusive to registered business accounts or wholesale customers.
For items sold directly by Sellora, prices are confirmed only upon order placement. While we strive to maintain accurate and up-to-date pricing, errors may occasionally occur. If the correct price of an item is higher than the listed price, Sellora reserves the right, at its discretion, to either contact you for confirmation before shipping orcancel the order and notify you accordingly.
Different pricing and error-handling policies may apply to third-party sellers on the Sellora marketplace.
Generally, your payment method will not be charged until your order enters theshipping process, or, for digital products, until the item becomes available foraccess or download.
When you use applications developed by Sellora, such as the Sellora App, you may be asked to grant certain permissions to enable app functionality on your device. These permissions may include, but are not limited to, access to your device’s location,camera, microphone, storage, and notifications, depending on the features you choose to use.
Most mobile devices allow you to review, modify, or revoke these permissions at any time through your device settings. By granting these permissions, you consent to Sellora’s use of the information necessary to provide and improve app functionality in accordance with our Privacy Policy.
You may not use any Sellora Service if you are subject to U.S. sanctionsor sanctions consistent with U.S. law imposed by the government of the country in which you reside or access Sellora Services.
You agree to comply with all applicable U.S. and international export and re-export laws and regulations, including restrictions on goods, software (including Sellora Software), technology, and services.
Sellora reserves the right to restrict or terminate access to its Services for users, merchants, or partners found to be in violation of these sanctions or export control laws.
Parties other than Sellora may operate stores, provide services or software, or offer product lines through Sellora Services. We may also provide links or access to the websites of affiliated companies or independent businesses. When you purchase products or services offered by these third parties, you are entering into a transaction directly with them—not with Sellora.
Sellora does not evaluate, warrant, or endorse the offerings, content, or practices of these third parties (including their websites or policies). We assume no responsibility or liability for the actions, products, or content of any third party.
We encourage you to review the privacy policies, terms of use, and Sellora Marketplace Seller Agreement of any third-party business before engaging in transactions or sharing personal information with them.
The Sellora Services and all information, content, materials, products (including software), and other services made available to you through the Sellora Services are provided on an “as is” and “as available” basis, unless otherwise expressly stated in writing.
Sellora makes no representations or warranties, express or implied, regarding theoperation of the Sellora Services or the accuracy, completeness, reliability, or availability of any information, content, materials, products (including software), or other services offered through the Sellora Services, unless explicitly specified in writing. You acknowledge and agree that your use of the Sellora Services is at your sole risk.
To the fullest extent permitted by law, Sellora disclaims all warranties, whether express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement. Sellora does not guarantee that the Sellora Services, its servers, electronic communications, or any content, materials, or products (including software) provided through the Sellora Services are free fromviruses or other harmful components.
To the maximum extent permitted by law, Sellora will not be liable for any damages of any kind arising from your use of the Sellora Services, including direct, indirect, incidental, punitive, or consequential damages, unless otherwise explicitly stated in writing.
Any dispute, claim, or controversy arising out of or relating to your use of Sellora Services, or any products or services sold or distributed by Sellora or through Sellora.com, shall be resolvedexclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except that you may bring eligible claims in small claims court if the total amount does not exceed $5,000.
By using Sellora Services, you waive any right to participate in a class action or class arbitration, and all disputes must be brought individually. There isno judge or jury in arbitration, and the arbitrator’s decision is final and binding. The arbitrator may award damages and relief only in favor of the individual parties and must apply these Terms of Use and applicable law.
To initiate arbitration, you must submit a written demand to:
2 Sulfur Canyon
San Antonio, TX 78247
The demand should describe your claim. The arbitration may be conducted by telephone, based on written submissions, or in person in Bexar County, Texas, or another mutually agreed location.
All filing, administration, and arbitrator fees are governed by the AAA rules. Sellora isnot required to reimburse any fees unless the arbitrator determines the claim is valid and not frivolous. Sellora may also seek recovery of attorneys’ fees and costs if the arbitrator finds the claim frivolous or in bad faith.
You agree that Sellora may seek injunctive or equitable relief in any court to protect its intellectual property or enforce these Terms of Use. By using Sellora Services, you consent to this arbitration process and waive any right to trial by jury.
By using any Sellora Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of Texas, without regard to principles of conflict of laws, govern these Conditions of Use and any dispute, claim, or controversy that may arise between you and Sellora.
All disputes shall be resolved in accordance with the Dispute Resolution provisions, andexclusive jurisdiction for any court actions that may proceed outside arbitration shall be in Bexar County, Texas.
Please review our other policies, including our Pricing Policy, posted on this site. These policies also govern your use of Sellora Services.
Sellora reserves the right to modify our site, policies, Service Terms, and these Conditions of Use at any time, at our sole discretion.
If any provision of these Conditions is found to be invalid, void, or unenforceable, that provision shall be severed from these Conditions, and the remaining provisions shall continue in full force and effect.
Sellora, LLC
2 Sulfur Canyon
San Antonio, TX 78247
Email: ip@sellora.com
Website: sellora.com
The following terms (“Software Terms”) apply to any software, including updates or upgrades, and any related documentation provided by Sellora in connection with Sellora Services (collectively, the “Sellora Software”).
You may use Sellora Software solely to access and use the Sellora Services as provided by Sellora, and in accordance with these Conditions of Useand any applicable Service Terms.
You may not:
You may use the Sellora Software solely to access and utilize Sellora Services as provided by Sellora, in accordance with these Conditions of Use and any applicable Service Terms. You may not incorporate any portion of the Sellora Software into other programs.
You may not reverse engineer, decompile, disassemble, tamper with, or bypass any security measures of the Sellora Software, in whole or in part.
Sellora may provide automatic or manual updates to the Sellora Software at any time,without prior notice to you.
If you are a U.S. Government end user, the Sellora Software is licensed to you as a “Commercial Item”, as defined in 48 C.F.R. § 2.101. The rights granted to you under this license are the same as those granted to all other users under these Conditions of Use.
If there is any conflict between these Conditions of Use and other Sellora or third-party terms applicable to any portion of the Sellora Software, including open-source license terms, those other terms will govern that specific portion of the Sellora Software to the extent of the conflict
Sellora currently does not have a registered legal entity or legal department. For any subpoenas, legal notices, or other legal process, please send your requests via email to: legal@sellora.com or by mail to:
2 Sulfur Canyon
San Antonio, TX 78247
USA
To help us process your request efficiently, please include:
We will review all submissions and respond as promptly as possible.
If you believe your intellectual property rights have been infringed on Sellora, you may submit a complaint using our online form. This form can be used to report all types of intellectual property claims, including but not limited to copyright, trademark, and patent claims.
Sellora responds promptly to rights owners’ concerns regarding alleged infringement and may terminate access or accounts of repeat infringers when appropriate.
For copyright complaints, you may also submit a written claim to our Copyright Agent at:
Mailing Address:
Copyright Agent
Sellora, LLC
Legal Department
2 Sulfur Canyon
San Antonio, TX 78247
USA
Courier Address:
Copyright Agent
Sellora, LLC
Legal Department
2 Sulfur Canyon
San Antonio, TX 78247
USA
Phone: 1(808) 446-1136
Email: ip@sellora.com
Written claims must include:
Report Infringement using our online form
